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Northwest Missouri State University
1st Floor, Administration Building
800 University Drive

Maryville, MO  64468-6001

Phone: 660.562.1578
Email: cashier@covenhouse.com

Office of Student Account Services Hours
8 a.m. - 5 p.m.
Monday - Friday

Cashiering Office Walk-in Hours
8 a.m. - 4 p.m.
Monday - Friday

Ashley Henggeler

Ashley Henggeler

Director
660.562.1106
aheng@covenhouse.com

Lindsay Stapley

Lindsay Stapley

Assistant Director
660.562.1711
lstapley@covenhouse.com

Janie Thacker

Janie Thacker

Accounts Receivable Supervisor
660.562.1444
janie@covenhouse.com

Carol McCulloch

Carol McCulloch

Accounts Receivable Clerk
660.562.1609
cmccull@covenhouse.com

Bailey Maxwell

Bailey Maxwell

Accounts Receivable Coordinator
660.562.1511
bmaxwell@covenhouse.com

Sarah Freeman

Sarah Freeman

Collections & Billing Coordinator
660.562.1376
sfreeman@covenhouse.com

Darci Blackney

Darci Blackney

Collections & Billing Coordinator
660.562.1317
dblackney@covenhouse.com

Katey Mason

Katey Mason

Collections & Billing Coordinator
660.562.1583
kmason@covenhouse.com



 

Who To Contact

Service Contact Email Phone
Business account payments Carol McCulloch cmccull 660.562.1609
Collections Darci Blackney dblackney 660.562.1317
Change funds Bailey Maxwell bmaxwell 660.562.1511
Course material charges Bailey Maxwell bmaxwell 660.562.1511
Departmental deposits Carol McCulloch cmccull 660.562.1609
Dual credit billing Katey Mason kmason 660.562.1583
Employee & dependent fee waivers Sarah Freeman sfreeman 660.562.1376
Employee cash advance Carol McCulloch cmccull 660.562.1609
Financial Petition Committee Janie Thacker janie 660.562.1444
Graduate Assistant fee waiver Sarah Freeman sfreeman 660.562.1376
Horace Mann & Leet Center billing Darci Blackney dblackney 660.562.1317
Interdepartmental journal voucher payment Carol McCulloch cmccull 660.562.1609
International recruitment partner commission Darci Blackney dblackney 660.562.1317
Marketplace set up and refunds Katey Mason kmason 660.562.1583
Non-student accounts Darci Blackney dblackney 660.562.1317
Online Professional accounts Sarah Freeman sfreeman 660.562.1376
Perkins Loans Sarah Freeman sfreeman 660.562.1376
Receipt departmental ACH deposits Bailey Maxwell bmaxwell 660.562.1511
Refunds Janie Thacker janie 660.562.1444
Student accounts & payment plans Katey Mason kmason 660.562.1583